Words Matter Publishing LLC Return Policy
If you are not 100% satisfied with your purchase for any reason, just go through our easy to return process. Contact us at firstname.lastname@example.org call us at 618-267-7404. A USPS Priority Mail or a FedEx Ground sticker
will be sent to you.
You have 30 days to return* an item to us in its original condition.
- If there are any existing shipping labels, stickers, or other materials on the shipping box from previous shipments, please remove them.
- *Returns must be unused, in the state that you received them in, and in the original packaging. Once you have secured the packaging with packaging tape, secured a return address label and FedEx ground sticker to the box, you must then take the package to any authorized FedEx shipping center. Please DO NOT Use a FedEx Drop Box! – you must drop off your return at a FedEx Service Center – thank you
- Once you drop off your return at FedEx, please allow 4-5 business days for your return to reach our warehouse.
We’ll take care of the rest for you! Return shipping is absolutely FREE!
Once the Fulfillment center has received and inspected your return (Usually within 72 hours of receipt) your refund
will be issued within 7 days, and you will receive an email confirmation that your return is completed. Please note,
depending on your financial institution it may take an additional 2-10 business days for the credit to post to your
*Please note to use our pre-paid labels, shipments must be sent from the United States.
This return policy pertains to products only. All services provided are non-returnable.